Terms and Conditions of Use for NEO1PRO Users

Updated: May 06, 2025

NEO1PRO is an application designed for the administration and operational control of auto repair workshops and related automotive businesses, covering estimates, invoices, expense control, internal work orders, vehicles in shop, customer database management, and periodic financial metrics.

Service User License: Subject to the terms and conditions set forth in this agreement (the "Agreement"), NEO1PRO in the USA grants to you ("User") a non-exclusive, non-transferable, non-assignable, and non-sublicensable license (the "License") to use the NEO1PRO software (the "Software") online with the data (the "Data") uploaded by you. You acknowledge that NEO1PRO owns and retains all right, title, and interest in and to the Software, including, without limitation, all copyrights, trademarks, and intellectual property rights. "Data" means any content, text, code, images, or records uploaded or submitted by you. NEO1PRO does not share your Data or information with third parties.

1. The Software and Data must be used exclusively for your personal or company professional and business purposes.

2. You may print or export reports and records available in your account solely for legitimate internal business purposes.

3. You expressly authorize NEO1PRO technical staff to access your account and Data exclusively to address customer support requests.

4. You warrant that all Data uploaded complies with applicable local, state, federal, and international laws. NEO1PRO assumes no legal liability for user-generated content.

5. NEO1PRO may periodically deploy online system updates for technical maintenance, security, and functional improvements.

6. NEO1PRO routinely implements industry-standard data backup and security procedures. However, online data transmission inherently relies on third-party telecommunication infrastructures outside our direct control.

7. This service is provided to empower workshops with modern digital tools that streamline management, enhance efficiency, and foster business growth.

8. Accounts showing complete inactivity for over 90 days may be archived or suspended, and uploaded data may be purged.

9. NEO1PRO reserves the right to introduce optional advanced plans, features, and expanded modules.

10. Reverse engineering, decompiling, unauthorized copying, or modifying the Software source code is strictly prohibited.

11. Termination: Any material breach of this Agreement terminates your License. Upon termination, users may request export of available data within 30 days, delivered in standard formats determined by NEO1PRO.

Warning: Unauthorized reproduction or distribution of this copyrighted software is unlawful. In the United States, criminal copyright infringement is investigated by federal authorities and carries civil and criminal liabilities.